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Information and knowledge has no tangible corporate value; it rarely appears on the balance sheet and carries no tax benefit or burden, but for many organisations it is the greatest (and sometimes the only real) asset they possess. This discussion form is focused on using Knowledge Management to achieve unparalleled levels of Customer Loyalty. Increasing Customer Loyalty through Knowledge Management will give delegates a unique opportunity to absorb case study experiences from leading Agri based organisations as well as networking and sharing information with senior personnel from other industries. In order to use
all features of thisDisucssion Group, you must register.
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